TY - CONF ID - SisLab2690 UR - http://nafosted-nics.org A1 - Nguyen, Xuan Duc A1 - Nguyen, Minh Duc A1 - Tran, Mai Vu A1 - Phan, Xuan Hieu A1 - Pham, Bao Son Y1 - 2017/11/24/ N2 - The exponential growth of social media has created informative content, which leads to the emersion of social listening tools, in order to serve the need of companies and organizations. These tools are developed mainly in English language and for those which deal with Vietnamese, they lack the analysis capabilities to capture insightful information. In our research, we propose a framework to automatically extract and analyze information from social media, including online news and social networks. Our framework consists of multiple modules: data crawler, analysis module (topic analysis, sentiment analysis, event detection), visualization module. The results for analysis modules are promising: F1-score for topic analysis is 53%, average accuracy for sentiment analysis (using Maximum Entropy with three classes) is 62% and F1-score for event detection is 88.36%. TI - VNU-SMM: A social media monitoring framework on vietnamese online news SP - 269 M2 - Hanoi, Vietnam AV - none EP - 274 T2 - 2017 4th NAFOSTED Conference on Information and Computer Science (NICS 2017) ER -