eprintid: 2690 rev_number: 7 eprint_status: archive userid: 290 dir: disk0/00/00/26/90 datestamp: 2017-11-27 04:39:27 lastmod: 2017-11-27 04:39:27 status_changed: 2017-11-27 04:39:27 type: conference_item metadata_visibility: show creators_name: Nguyen, Xuan Duc creators_name: Nguyen, Minh Duc creators_name: Tran, Mai Vu creators_name: Phan, Xuan Hieu creators_name: Pham, Bao Son creators_id: ducnx_58@vnu.edu.vn creators_id: duchell.uet.vnu@gmail.com creators_id: vutm@vnu.edu.vn creators_id: hieupx@vnu.edu.vn creators_id: sonpb@vnu.edu.vn title: VNU-SMM: A social media monitoring framework on vietnamese online news ispublished: pub subjects: IT divisions: fac_fit abstract: The exponential growth of social media has created informative content, which leads to the emersion of social listening tools, in order to serve the need of companies and organizations. These tools are developed mainly in English language and for those which deal with Vietnamese, they lack the analysis capabilities to capture insightful information. In our research, we propose a framework to automatically extract and analyze information from social media, including online news and social networks. Our framework consists of multiple modules: data crawler, analysis module (topic analysis, sentiment analysis, event detection), visualization module. The results for analysis modules are promising: F1-score for topic analysis is 53%, average accuracy for sentiment analysis (using Maximum Entropy with three classes) is 62% and F1-score for event detection is 88.36%. date: 2017-11-24 date_type: published official_url: http://nafosted-nics.org full_text_status: none pres_type: paper pagerange: 269-274 event_title: 2017 4th NAFOSTED Conference on Information and Computer Science (NICS 2017) event_location: Hanoi, Vietnam event_dates: 24-25 November 2017 event_type: conference refereed: TRUE related_url_url: http://ieeexplore.ieee.org/document/8108076 related_url_type: pub funders: Vietnam National University, Hanoi (VNU) citation: Nguyen, Xuan Duc and Nguyen, Minh Duc and Tran, Mai Vu and Phan, Xuan Hieu and Pham, Bao Son (2017) VNU-SMM: A social media monitoring framework on vietnamese online news. In: 2017 4th NAFOSTED Conference on Information and Computer Science (NICS 2017), 24-25 November 2017, Hanoi, Vietnam.