?url_ver=Z39.88-2004&rft_id=TR2018-FIT-01&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Adc&rft.relation=https%3A%2F%2Feprints.uet.vnu.edu.vn%2Feprints%2Fid%2Feprint%2F3196%2F&rft.title=Domain-independent+Intent+Extraction+from+Online+Texts&rft.creator=Tran%2C+Nhu+Thuat&rft.creator=Nguyen%2C+Huu+Hong&rft.creator=Nguyen%2C+Thanh+Tung&rft.creator=Dang%2C+Tien+Son&rft.creator=Luong%2C+Thai+Le&rft.creator=Phan%2C+Xuan+Hieu&rft.subject=Information+Technology+(IT)&rft.description=Identifying+user%E2%80%99s+intents+from+texts+on+online+channels+has+wide+range+of+applications+from+entrepreneurship%2C+banking+to+e-commerce.+However%2C+intent+identification+is+not+a+simple+task+due+to+intent+and+its+attributes+are+various+and+strongly+depend+on+the+domain+of+data.+In+our+research%2C+we+study+the+problem+of+domain-independent+intent+identification+from+posts+and+comments+crawled+from+social+networks+and+discussion+forums.+We+present+ten+general+labels%2C+i.e.+labels+do+not+depend+on+a+specific+domain%2C+and+utilize+them+when+extracting+intent+and+its+related+information.+We+also+propose+the+map+between+general+labels+and+domain-specific+labels.+We+extensively+conduct+experiments+to+explore+the+efficiency+of+using+general+labels+compared+to+specific+labels+in+extracting+user%E2%80%99s+intents+when+the+number+of+intent+domains+increases.+Our+study+is+conducted+on+a+medium-sized+dataset+from+three+selected+domains%3A+Tourism%2C+Real+Estate+and+Transportation.+In+term+of+accuracy%2C+when+the+number+of+domains+grows%2C+our+proposal+achieves+significantly+better+results+than+the+domain-specific+method+in+identifying+user%E2%80%99s+intent.&rft.publisher=VNU-UET&rft.date=2018-12&rft.type=Technical+Report&rft.type=NonPeerReviewed&rft.format=application%2Fpdf&rft.language=en&rft.identifier=https%3A%2F%2Feprints.uet.vnu.edu.vn%2Feprints%2Fid%2Feprint%2F3196%2F1%2FFIT-TR2018-TranNhuThuat-PhanXuanHieu.pdf&rft.identifier=++Tran%2C+Nhu+Thuat+and+Nguyen%2C+Huu+Hong+and+Nguyen%2C+Thanh+Tung+and+Dang%2C+Tien+Son+and+Luong%2C+Thai+Le+and+Phan%2C+Xuan+Hieu++(2018)+Domain-independent+Intent+Extraction+from+Online+Texts.++Technical+Report.+VNU-UET.+++++&rft.relation=TR2018-FIT-01