@inproceedings{SisLab4279, booktitle = {H?i ngh{\d i} Khoa h{\d o}c c{\^o}ng ngh? l?n th? XXII - Tr??ng {\DJ}{\d a}i h{\d o}c Giao Th{\^o}ng V?n T{\h a}i}, month = {November}, title = {MO? HI?NH H{\d E}? TH{\^O}?NG QUA?N TRI? TIN NH{\u A}?N D??A TRE?N MODULE MEI-CHAT CHO CA?C TRANG WEB CO? S{\^O}? LU???NG NGU???I DU?NG L??N}, author = {Thi Nhan Nguyen and Xuan Tung Hoang and Ngoc Dung Bui}, year = {2020}, pages = {276--280}, url = {https://eprints.uet.vnu.edu.vn/eprints/id/eprint/4279/}, abstract = {Di?ch vu? cha?m so?c kha?ch ha?ng tr??c tuy{\^e}?n tre?n ca?c trang web {\dj}ang la? m{\d o}?t tha?nh ph{\^a}?n quan tro?ng {\dj}{\^e}? duy tri? hoa?t {\dj}{\d o}?ng kinh doanh tre?n mo?i tru???ng ma?ng. Ca?c h{\d o}?p thoa?i nh{\u a}?n tin tr??c tuy{\^e}?n {\dj}u???c nhu?ng va?o ca?c trang web cung c{\^a}?p kha? na?ng lie?n la?c gi??a ngu???i truy c{\d a}?p va? qua?n tri? vie?n trang web. Trong ba?i ba?o na?y na?y, chu?ng to?i gi?i thi{\d e}?u module mei-chat xa?y d??ng b{\u a}?ng ca?c co?ng ngh{\d e}? Web tie?n ti{\^e}?n nh{\^a}?t nhu? NodeJS, AngularJS, SocketIO. Mei-chat g{\^o}?m ba tha?nh chi?nh la? meiChatCustomer, meiChatAdmin va? meiChatBackend. MeiChatBackend {\dj}u???c xa?y d??ng b{\u a}?ng Nodejs ti?ch h??p SocketIO v?i c{\^a}?u tru?c ca?n b{\u a}?ng ta?i nh{\u a}?m {\dj}a?m ba?o s{\^o}? lu???ng l?n ngu???i k{\^e}?t n{\^o}?i. MeiChatAdmin cho phe?p qua?n tri? vie?n nh{\u a}?n tin, xem li?ch s?? tin nh{\u a}?n cu?a ngu???i truy c{\d a}?p trang web. MeiChatCustomer la? h{\d o}?p thoa?i tin nh{\u a}?n co? th{\^e}? d{\^e}? da?ng ti?ch h??p va?o ca?c trang web, cho phe?p ngu???i truy c{\d a}?p nh{\u a}?n tin v?i qua?n tri? vie?n.} }